We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our office, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it is both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency’s recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
• Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the office.
• We have hand sanitizer that we want you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed. We will also take your temperature with a touchless device. If it is 100.4°F or higher we will reschedule you in 2 weeks.
• You may see that our waiting room will no longer offer magazines since those items are difficult to clean and disinfect. And there will be only a couple of chairs with at least 6 feet apart for patients to fill out paperwork.
• We will do our best to allow enough time between patients to reduce waiting time for you, as well as to reduce the number of patients in the reception area at any one time.
• We disinfect all surfaces between patients with with high quality disinfectant, use barriers to prevent cross-contaminations, and thoroughly clean and autoclave our instruments each time.
• Medical-grade air purifiers are installed in our waiting room and treatment area. It filters up to 0.1 micron size (virus) and provides you with the best air quality in the office.
We will continuously improve our infection control procedures as needed to keep you, and every patient, safe in our practice. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming you back as our patients, neighbors and friends. To make an appointment, please call our office at 321-972-8870.
Dr. Kong and Staff